ICT Tip 26 – Healthmail – Managing Healthmail options

MJ
Michael Joyce
Fri, May 7, 2021 8:58 AM

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

  • Each doctor uses his or her own Healthmail address for sending prescriptions
  • The practice Healthmail address is used by all doctors
    Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using.  The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in.  Hospital consultants can look up and find your Healthmail address if you have one.  Is the incoming mail being monitored?
    Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)
    Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it.  In Socrates if you want to change which Healthmail address you are using you need to contact support.  In Health One you can change in in tools ==> options.

Michael

PS:  The eagle eyed among you will have spotted I did not mention HPM.  This is because as of last week all Centric sites that were on HPM have now migrated to Socrates.  We will shortly be commencing the roll out with Health One sites, more information to follow.

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. There are effectively two main options * Each doctor uses his or her own Healthmail address for sending prescriptions * The practice Healthmail address is used by all doctors Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools ==> options. Michael PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.
CM
Conor McGrane
Fri, May 7, 2021 1:52 PM

I'd be a little wary of this.
For prescriptions the unique healthmail address is accepted in lieu of your signature.
If all are using the same address and not their own personal ones there may be medico legal issues arising from that
Might be nit picking but ....
Conor

----- Original Message -----
From: "Michael Joyce" mjoyce@centrichealthblessington.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Friday, 7 May, 2021 09:58:40
Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

* Each doctor uses his or her own Healthmail address for sending prescriptions 
* The practice Healthmail address is used by all doctors 

Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored?

Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)

Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options.

Michael

PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.


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To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com

I'd be a little wary of this. For prescriptions the unique healthmail address is accepted in lieu of your signature. If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but .... Conor ----- Original Message ----- From: "Michael Joyce" <mjoyce@centrichealthblessington.ie> To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> Sent: Friday, 7 May, 2021 09:58:40 Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. There are effectively two main options * Each doctor uses his or her own Healthmail address for sending prescriptions * The practice Healthmail address is used by all doctors Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options. Michael PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow. _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com
MJ
Michael Joyce
Sat, May 8, 2021 7:34 PM

I think the rule is that if the prescription can be traced back to the original prescriber it's OK.  If a practice Healthmail account is used it can be traced back to the practice and the local EMR  can then be traced to the original prescription.  I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts.

Michael

-----Original Message-----
From: Conor McGrane conormcgrane@eircom.net
Sent: Friday 7 May 2021 14:53
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

I'd be a little wary of this.
For prescriptions the unique healthmail address is accepted in lieu of your signature.
If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but ....
Conor

----- Original Message -----
From: "Michael Joyce" mjoyce@centrichealthblessington.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Friday, 7 May, 2021 09:58:40
Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

* Each doctor uses his or her own Healthmail address for sending prescriptions 
* The practice Healthmail address is used by all doctors 

Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored?

Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)

Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options.

Michael

PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com

I think the rule is that if the prescription can be traced back to the original prescriber it's OK. If a practice Healthmail account is used it can be traced back to the practice and the local EMR can then be traced to the original prescription. I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts. Michael -----Original Message----- From: Conor McGrane <conormcgrane@eircom.net> Sent: Friday 7 May 2021 14:53 To: Centric GP Forum <gpdiscussion@centricgpforum.com> Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options I'd be a little wary of this. For prescriptions the unique healthmail address is accepted in lieu of your signature. If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but .... Conor ----- Original Message ----- From: "Michael Joyce" <mjoyce@centrichealthblessington.ie> To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> Sent: Friday, 7 May, 2021 09:58:40 Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. There are effectively two main options * Each doctor uses his or her own Healthmail address for sending prescriptions * The practice Healthmail address is used by all doctors Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options. Michael PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow. _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com
K
Kandan
Sat, May 8, 2021 10:26 PM

It might be a silly question.
We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ?

Kandan

On 8 May 2021, at 20:34, Michael Joyce mjoyce@centrichealthblessington.ie wrote:

I think the rule is that if the prescription can be traced back to the original prescriber it's OK.  If a practice Healthmail account is used it can be traced back to the practice and the local EMR  can then be traced to the original prescription.  I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts.

Michael

-----Original Message-----
From: Conor McGrane conormcgrane@eircom.net
Sent: Friday 7 May 2021 14:53
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

I'd be a little wary of this.
For prescriptions the unique healthmail address is accepted in lieu of your signature.
If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but ....
Conor

----- Original Message -----
From: "Michael Joyce" mjoyce@centrichealthblessington.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Friday, 7 May, 2021 09:58:40
Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

* Each doctor uses his or her own Healthmail address for sending prescriptions 
* The practice Healthmail address is used by all doctors 

Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored?

Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)

Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options.

Michael

PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


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To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com

It might be a silly question. We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ? Kandan > On 8 May 2021, at 20:34, Michael Joyce <mjoyce@centrichealthblessington.ie> wrote: > > I think the rule is that if the prescription can be traced back to the original prescriber it's OK. If a practice Healthmail account is used it can be traced back to the practice and the local EMR can then be traced to the original prescription. I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts. > > Michael > > -----Original Message----- > From: Conor McGrane <conormcgrane@eircom.net> > Sent: Friday 7 May 2021 14:53 > To: Centric GP Forum <gpdiscussion@centricgpforum.com> > Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options > > I'd be a little wary of this. > For prescriptions the unique healthmail address is accepted in lieu of your signature. > If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but .... > Conor > > ----- Original Message ----- > From: "Michael Joyce" <mjoyce@centrichealthblessington.ie> > To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> > Sent: Friday, 7 May, 2021 09:58:40 > Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options > > Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. > > > > There are effectively two main options > > * Each doctor uses his or her own Healthmail address for sending prescriptions > * The practice Healthmail address is used by all doctors > > > Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? > > Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) > > Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options. > > > > Michael > > > > PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow. > > > > > > > > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com > To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com
GM
Gavin Maguire
Mon, May 10, 2021 3:38 PM

I would think we need to use personal healthmail address legally as needs to be prescribed by a doctor, not the practice

However, in many practices, Admin and Nursing staff have historically generated prescriptions - where do we stand with this now ??

Gavin


From: Kandan nasilemak1978@gmail.com
Sent: 08 May 2021 23:26
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

It might be a silly question.
We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ?

Kandan

On 8 May 2021, at 20:34, Michael Joyce mjoyce@centrichealthblessington.ie wrote:

I think the rule is that if the prescription can be traced back to the original prescriber it's OK.  If a practice Healthmail account is used it can be traced back to the practice and the local EMR  can then be traced to the original prescription.  I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts.

Michael

-----Original Message-----
From: Conor McGrane conormcgrane@eircom.net
Sent: Friday 7 May 2021 14:53
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

I'd be a little wary of this.
For prescriptions the unique healthmail address is accepted in lieu of your signature.
If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but ....
Conor

----- Original Message -----
From: "Michael Joyce" mjoyce@centrichealthblessington.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Friday, 7 May, 2021 09:58:40
Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

* Each doctor uses his or her own Healthmail address for sending prescriptions
* The practice Healthmail address is used by all doctors

Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored?

Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)

Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options.

Michael

PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


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To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com


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To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.

I would think we need to use personal healthmail address legally as needs to be prescribed by a doctor, not the practice However, in many practices, Admin and Nursing staff have historically generated prescriptions - where do we stand with this now ?? Gavin ________________________________ From: Kandan <nasilemak1978@gmail.com> Sent: 08 May 2021 23:26 To: Centric GP Forum <gpdiscussion@centricgpforum.com> Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options It might be a silly question. We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ? Kandan > On 8 May 2021, at 20:34, Michael Joyce <mjoyce@centrichealthblessington.ie> wrote: > > I think the rule is that if the prescription can be traced back to the original prescriber it's OK. If a practice Healthmail account is used it can be traced back to the practice and the local EMR can then be traced to the original prescription. I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts. > > Michael > > -----Original Message----- > From: Conor McGrane <conormcgrane@eircom.net> > Sent: Friday 7 May 2021 14:53 > To: Centric GP Forum <gpdiscussion@centricgpforum.com> > Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options > > I'd be a little wary of this. > For prescriptions the unique healthmail address is accepted in lieu of your signature. > If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but .... > Conor > > ----- Original Message ----- > From: "Michael Joyce" <mjoyce@centrichealthblessington.ie> > To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> > Sent: Friday, 7 May, 2021 09:58:40 > Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options > > Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. > > > > There are effectively two main options > > * Each doctor uses his or her own Healthmail address for sending prescriptions > * The practice Healthmail address is used by all doctors > > > Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? > > Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) > > Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options. > > > > Michael > > > > PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow. > > > > > > > > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com > To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.
CM
Conor McGrane
Mon, May 10, 2021 4:10 PM

Hi Gavin
I was bored over the weekend and looked through the legislation etc. The Script needs to be traceable back to the prescribing doctor and using healthmail, not any other form of email.
Conor

----- Original Message -----
From: "Gavin Maguire" gavin.maguire@centrichealth.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Monday, 10 May, 2021 16:38:46
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

I would think we need to use personal healthmail address legally as needs to be prescribed by a doctor, not the practice

However, in many practices, Admin and Nursing staff have historically generated prescriptions - where do we stand with this now ??

Gavin

From: Kandan nasilemak1978@gmail.com
Sent: 08 May 2021 23:26
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options
It might be a silly question.
We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ?

Kandan

On 8 May 2021, at 20:34, Michael Joyce mjoyce@centrichealthblessington.ie wrote:

I think the rule is that if the prescription can be traced back to the original prescriber it's OK. If a practice Healthmail account is used it can be traced back to the practice and the local EMR can then be traced to the original prescription. I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts.

Michael

-----Original Message-----
From: Conor McGrane conormcgrane@eircom.net
Sent: Friday 7 May 2021 14:53
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options

I'd be a little wary of this.
For prescriptions the unique healthmail address is accepted in lieu of your signature.
If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but ....
Conor

----- Original Message -----
From: "Michael Joyce" mjoyce@centrichealthblessington.ie
To: "Centric GP Forum" gpdiscussion@centricgpforum.com
Sent: Friday, 7 May, 2021 09:58:40
Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options

Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts.

There are effectively two main options

  • Each doctor uses his or her own Healthmail address for sending prescriptions
  • The practice Healthmail address is used by all doctors

Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored?

Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent)

Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options.

Michael

PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow.


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This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.


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Hi Gavin I was bored over the weekend and looked through the legislation etc. The Script needs to be traceable back to the prescribing doctor and using healthmail, not any other form of email. Conor ----- Original Message ----- From: "Gavin Maguire" <gavin.maguire@centrichealth.ie> To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> Sent: Monday, 10 May, 2021 16:38:46 Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options I would think we need to use personal healthmail address legally as needs to be prescribed by a doctor, not the practice However, in many practices, Admin and Nursing staff have historically generated prescriptions - where do we stand with this now ?? Gavin From: Kandan <nasilemak1978@gmail.com> Sent: 08 May 2021 23:26 To: Centric GP Forum <gpdiscussion@centricgpforum.com> Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options It might be a silly question. We use our practice healthmail account to email scripts to pharmacy. When each dr do up a script, the doctors details appear at the bottom of the script. Each script is accounted for. Is that not adequate ? Kandan > On 8 May 2021, at 20:34, Michael Joyce <mjoyce@centrichealthblessington.ie> wrote: > > I think the rule is that if the prescription can be traced back to the original prescriber it's OK. If a practice Healthmail account is used it can be traced back to the practice and the local EMR can then be traced to the original prescription. I do know many practices use the practice Healthmail but I'm with you Conor, I do think we should be using our personal Healthmail accounts. > > Michael > > -----Original Message----- > From: Conor McGrane <conormcgrane@eircom.net> > Sent: Friday 7 May 2021 14:53 > To: Centric GP Forum <gpdiscussion@centricgpforum.com> > Subject: Centric GP Forum Re: ICT Tip 26 – Healthmail – Managing Healthmail options > > I'd be a little wary of this. > For prescriptions the unique healthmail address is accepted in lieu of your signature. > If all are using the same address and not their own personal ones there may be medico legal issues arising from that Might be nit picking but .... > Conor > > ----- Original Message ----- > From: "Michael Joyce" <mjoyce@centrichealthblessington.ie> > To: "Centric GP Forum" <gpdiscussion@centricgpforum.com> > Sent: Friday, 7 May, 2021 09:58:40 > Subject: Centric GP Forum ICT Tip 26 – Healthmail – Managing Healthmail options > > Now that we all universally using Healthmail for our prescribing it is important to be aware of how you are managing your Healthmail accounts. > > > > There are effectively two main options > > * Each doctor uses his or her own Healthmail address for sending prescriptions > * The practice Healthmail address is used by all doctors > > > Each option has its pros and cons but the most important aspect is that you be aware of which option you are actually using. The main issue to be aware of is that the Healthmail address, by virtue of its existence, may have incoming mail, e.g. from the Pharmacist or Hospital reports may come in. Hospital consultants can look up and find your Healthmail address if you have one. Is the incoming mail being monitored? > > Another advantage of knowing which option you are using is that you can look at your sent folder in Healthmail and see exactly what prescriptions have been sent and you can look at them and see what they look like (In Socrates unlike Health One you do not see the actual e-mail before it is sent) > > Personally, I recommend that we all use our own Healthmail accounts but more important is to know what you are actually using and have a policy around it. In Socrates if you want to change which Healthmail address you are using you need to contact support. In Health One you can change in in tools è options. > > > > Michael > > > > PS: The eagle eyed among you will have spotted I did not mention HPM. This is because as of last week all Centric sites that were on HPM have now migrated to Socrates. We will shortly be commencing the roll out with Health One sites, more information to follow. > > > > > > > > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com > To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health. _______________________________________________ Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com