Are you still printing off e-mails from patients and handing the printed copy to who ever is tasked with completing the request? There is a better way. Basically, copy and paste the e-mail message into a task and assign it. Here are the steps * Open the e-mail * Copy the text in the message by selecting it all and pressing Ctrl-C (or right click and click copy) * Open the corresponding patients file via the consultation tab * It would be good practice to add the e-mail address to the patients fie if it is not already there * On the summary page click on tasks * Click on add task * Paste the text from the e-mail into the Description box by pressing Ctrl-V or right clicking and click paste * In the assigned to tab click the person to whom the task is to be given too * Click Save and Close, then close the task dialogue box and the file * Now the e-mail request has been assigned and the e-mail can be closed. Michael

Brilliant Michael , thanks a mil How can I add pictures sent from patients to our email address to their charts ?(Surgeries’ email address) Could that same be used for adding their patients queries -regular emails- to their charts ? José Ribas Sent from my iPhone > On 28 Apr 2021, at 15:29, Michael Joyce <mjoyce@centrichealthblessington.ie> wrote: > >  > Are you still printing off e-mails from patients and handing the printed copy to who ever is tasked with completing the request? There is a better way. > > Basically, copy and paste the e-mail message into a task and assign it. > > > > Here are the steps > > Open the e-mail > Copy the text in the message by selecting it all and pressing Ctrl-C (or right click and click copy) > Open the corresponding patients file via the consultation tab > It would be good practice to add the e-mail address to the patients fie if it is not already there > On the summary page click on tasks > Click on add task > Paste the text from the e-mail into the Description box by pressing Ctrl-V or right clicking and click paste > In the assigned to tab click the person to whom the task is to be given too > Click Save and Close, then close the task dialogue box and the file > Now the e-mail request has been assigned and the e-mail can be closed. > > > Michael > > > > > > _______________________________________________ > Gpdiscussion mailing list -- gpdiscussion@centricgpforum.com > To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com