________________________________ From: Irish Medical Organisation <imo@imo.ie> Sent: 15 May 2021 15:08 To: Gavin Maguire <gavin.maguire@centrichealth.ie> Subject: HSE I.T. System Cyber Attack Update ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Web Version<http://imo.newsweaver.com/memberadvisory/wyzun9itnwgfyod79xdkvj?email=true&lang=en&a=11&p=59373767> | Unsubscribe<http://imo.newsweaver.com/memberadvisory/unsubscribe/unsubscribe.html?s=fyod79xdkvj&m=001ldrae6q7pj1c1r86jqe&email=true&lang=en> Please add imo@imo.ie<mailto:imo@imo.ie> to your address book to ensure that our emails reach your inbox. [http://imo.newsweaver.com/v2files/shard1/45325/96/65f8a053f90976a4347f6d.jpg] [http://imo.newsweaver.com/v2files/shard1/45325/d2/845feffabd6b2d1e18c1b9.jpg][http://imo.newsweaver.com/v2files/shard1/45325/ac/ee121a377274e439dd0097.png] Dear Colleagues, The IMO and ICGP met with Dr Colm Henry, Chief Clinical Officer this morning to consider the impact of the HSE IT System Cyber Attack on services. As with all other healthcare services General Practice will be significantly impacted and at this time the key issues for you to be aware of are as follows: * There is very limited access to diagnostics – GPs are asked to order only URGENT diagnostics including blood tests and radiology. There will be significant delays in the manual processing and reporting. * There is no access to electronic referral systems and all referrals should be urgent in nature and manual * Non urgent requests cannot be processed. * GPs should continue to assess patients for COVID testing and advise them to attend local testing centre (all centres are now accepting walk ins) – please advise patients that results may take time but in the meantime to self isolate and follow public health guidelines * Emergency Departments and OOH services continue to operate * In relation to patients querying hospital appointments all patients should check HSE.ie for latest information – time critical appointments will continue * COVID 19 Vaccination deliveries will continue to General Practice and you should contact your relationship manger by phone (NOT email) for the time being * Do not submit online claims to PCRS at this time – keep record for submission when system is back online Please see important message from Dr Colm Henry on these issues https://hse.ie/cacgm<http://imo.newsweaver.com/memberadvisory/1njyjkw7m94fyod79xdkvj/external?email=true&a=6&p=59373767&t=32173960> The latest information is available at https://www2.hse.ie/services/hospital-service-disruptions/hse-it-system-cyber-attack.html<http://imo.newsweaver.com/memberadvisory/16qv02fqaxkfyod79xdkvj/external?email=true&a=6&p=59373767&t=32173960> Dr Denis McCauley, IMO GP Chair Dr Nuala O’Connor, ICGP Covid Lead This email was sent to gavin.maguire@centrichealth.ie<mailto:gavin.maguire@centrichealth.ie> from imo@imo.ie Unsubscribe<http://imo.newsweaver.com/memberadvisory/unsubscribe/unsubscribe.html?s=fyod79xdkvj&m=001ldrae6q7pj1c1r86jqe&email=true&lang=en> | Receive in Plain Text<http://imo.newsweaver.com/memberadvisory/subscriber/switchFormat.html?subscriberId=fyod79xdkvj&mailingRecordId=001ldrae6q7pj1c1r86jqe&to=TEXT&email=true&lang=en> | Report Misuse<http://imo.newsweaver.com/memberadvisory/wyzun9itnwgfyod79xdkvj/abuse.html> This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.