Hi All
I’m sure you have been following closely the news about the HSE ransomware attack and it’s effects on service provision as well as the various IMO/ICGP email updates. The most recent email advice is to be found here also-
IMO/ICGP emailhttps://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en
https://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en

It means we will not be able to provide much in the way of routine GP care this week and certainly need to limit investigations ordered and referrals to acute/urgent only.

We need to think about how to manage this locally
-probably most bloods this week need to be cancelled excepting anything deemed urgent or essential for care (or INR etc)
-we will not have ability to arrange routine radiology
-we will most likely not have ability to access results from late last week
-decide how to keep track of non urgent referrals that will need to be arranged when things are back online

We are working on updating practice websites with this information for patients too.

As always be careful with any emails or links that look suspicious!

Kind regards
Jean

Get Outlook for iOShttps://aka.ms/o0ukef

Just to add that we can of course continue with much of our core GP work such as mental health issues, many gynae issues, and all acute illnesses/injuries as normal.

And also if you are expecting covid vaccines this week they are due to go ahead as planned but the contacts for your relationship manager have changed as per this email from IMO-
New HSE contact details for Covid Vaccineshttps://imo.newsweaver.com/memberadvisory/6g00445cf821f7by9jddh6?email=true&lang=en

GPs have done a great job adapting to changes this year so this is just one more and hopefully will be resolved soon.

Take care.

Jean

Get Outlook for iOShttps://aka.ms/o0ukef

From: Jean Gallagher
Sent: Monday, May 17, 2021 7:28:35 AM
To: gpdiscussion@centricgpforum.com gpdiscussion@centricgpforum.com
Subject: Ransomware attack on HSE

Hi All
I’m sure you have been following closely the news about the HSE ransomware attack and it’s effects on service provision as well as the various IMO/ICGP email updates. The most recent email advice is to be found here also-
IMO/ICGP emailhttps://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en
https://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en

It means we will not be able to provide much in the way of routine GP care this week and certainly need to limit investigations ordered and referrals to acute/urgent only.

We need to think about how to manage this locally
-probably most bloods this week need to be cancelled excepting anything deemed urgent or essential for care (or INR etc)
-we will not have ability to arrange routine radiology
-we will most likely not have ability to access results from late last week
-decide how to keep track of non urgent referrals that will need to be arranged when things are back online

We are working on updating practice websites with this information for patients too.

As always be careful with any emails or links that look suspicious!

Kind regards
Jean

Get Outlook for iOShttps://aka.ms/o0ukef

Morning all, this is what we are doing:

It depends a little on the hospital labs. I suggest maybe checking your destination lab locally. I rang SJH lab yesterday. Their IT system is not part of the HSE and is unaffected. Therefore I decided not to cancel patients incoming today for blood tests. However going forward I think we will need to hold back a bit and only refer 'important' stuff. And obviously healthlink is down so incoming stuff affected. However, the lab guy I spoke to said they would phone urgent stuff, as per usual.

I have turned off my GMS checker (Health One).

I don't think I will use the i-certs for DEASP. They seem safe for now, but that might change.

I agree re email, links and attachments.

Keith

[cid:image001.png@01D74AF1.4377D6E0]

From: Jean Gallagher jgallagher@ranelaghmedical.ie
Sent: Monday 17 May 2021 07:29
To: gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Ransomware attack on HSE

Hi All
I'm sure you have been following closely the news about the HSE ransomware attack and it's effects on service provision as well as the various IMO/ICGP email updates. The most recent email advice is to be found here also-
IMO/ICGP emailhttps://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en
https://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en

It means we will not be able to provide much in the way of routine GP care this week and certainly need to limit investigations ordered and referrals to acute/urgent only.

We need to think about how to manage this locally
-probably most bloods this week need to be cancelled excepting anything deemed urgent or essential for care (or INR etc)
-we will not have ability to arrange routine radiology
-we will most likely not have ability to access results from late last week
-decide how to keep track of non urgent referrals that will need to be arranged when things are back online

We are working on updating practice websites with this information for patients too.

As always be careful with any emails or links that look suspicious!

Kind regards
Jean

Get Outlook for iOShttps://aka.ms/o0ukef
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.

Interesting that SJH lab unaffected and I heard there from Kandan that Drogheda practices lab tests managed by Biomnis also outside HSE intranet.

The issue however remains that results cannot be returned until Healthlink re-established.
This could potentially cause misses in returns.

I have no visibility of HSE plan but they may utilise lab capacity outside HSE for a period to facilitate urgent testing?
If so these unaffected labs may have increased workload and require none urgent work to be deferred.

I would advise all practices to reduce lab and radiology refs, as advised nationally, until issues are resolved.

Gavin Maguire

On 17 May 2021, at 07:59, Keith Perdue keith.perdue@centrichealth.ie wrote:


Morning all, this is what we are doing:

It depends a little on the hospital labs. I suggest maybe checking your destination lab locally. I rang SJH lab yesterday. Their IT system is not part of the HSE and is unaffected. Therefore I decided not to cancel patients incoming today for blood tests. However going forward I think we will need to hold back a bit and only refer ‘important’ stuff. And obviously healthlink is down so incoming stuff affected. However, the lab guy I spoke to said they would phone urgent stuff, as per usual.

I have turned off my GMS checker (Health One).

I don’t think I will use the i-certs for DEASP. They seem safe for now, but that might change.

I agree re email, links and attachments.

Keith

<image001.png>

From: Jean Gallagher jgallagher@ranelaghmedical.ie
Sent: Monday 17 May 2021 07:29
To: gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Ransomware attack on HSE

Hi All
I’m sure you have been following closely the news about the HSE ransomware attack and it’s effects on service provision as well as the various IMO/ICGP email updates. The most recent email advice is to be found here also-
IMO/ICGP emailhttps://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en
https://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en

It means we will not be able to provide much in the way of routine GP care this week and certainly need to limit investigations ordered and referrals to acute/urgent only.

We need to think about how to manage this locally
-probably most bloods this week need to be cancelled excepting anything deemed urgent or essential for care (or INR etc)
-we will not have ability to arrange routine radiology
-we will most likely not have ability to access results from late last week
-decide how to keep track of non urgent referrals that will need to be arranged when things are back online

We are working on updating practice websites with this information for patients too.

As always be careful with any emails or links that look suspicious!

Kind regards
Jean

Get Outlook for iOShttps://aka.ms/o0ukef
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health. _______________________________________________
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To unsubscribe send an email to gpdiscussion-leave@centricgpforum.com

I agree Gavin.

Even that the labs revert to paper, that is still an awful lot of extra scanning , so the less we send out, the less we get back!

Keith

From: Gavin Maguire gavin.maguire@centrichealth.ie
Sent: Monday 17 May 2021 08:32
To: Centric GP Forum gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Re: Ransomware attack on HSE

Interesting that SJH lab unaffected and I heard there from Kandan that Drogheda practices lab tests managed by Biomnis also outside HSE intranet.

The issue however remains that results cannot be returned until Healthlink re-established.
This could potentially cause misses in returns.

I have no visibility of HSE plan but they may utilise lab capacity outside HSE for a period to facilitate urgent testing?
If so these unaffected labs may have increased workload and require none urgent work to be deferred.

I would advise all practices to reduce lab and radiology refs, as advised nationally, until issues are resolved.

Gavin Maguire

On 17 May 2021, at 07:59, Keith Perdue <keith.perdue@centrichealth.iemailto:keith.perdue@centrichealth.ie> wrote:

Morning all, this is what we are doing:

It depends a little on the hospital labs. I suggest maybe checking your destination lab locally. I rang SJH lab yesterday. Their IT system is not part of the HSE and is unaffected. Therefore I decided not to cancel patients incoming today for blood tests. However going forward I think we will need to hold back a bit and only refer ‘important’ stuff. And obviously healthlink is down so incoming stuff affected. However, the lab guy I spoke to said they would phone urgent stuff, as per usual.

I have turned off my GMS checker (Health One).

I don’t think I will use the i-certs for DEASP. They seem safe for now, but that might change.

I agree re email, links and attachments.

Keith

<image001.png>

From: Jean Gallagher <jgallagher@ranelaghmedical.iemailto:jgallagher@ranelaghmedical.ie>
Sent: Monday 17 May 2021 07:29
To: gpdiscussion@centricgpforum.commailto:gpdiscussion@centricgpforum.com
Subject: Centric GP Forum Ransomware attack on HSE

Hi All
I’m sure you have been following closely the news about the HSE ransomware attack and it’s effects on service provision as well as the various IMO/ICGP email updates. The most recent email advice is to be found here also-
IMO/ICGP emailhttps://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en
https://imo.newsweaver.com/memberadvisory/mbkcs3v8dg31f7by9jddh6?email=true&lang=en

It means we will not be able to provide much in the way of routine GP care this week and certainly need to limit investigations ordered and referrals to acute/urgent only.

We need to think about how to manage this locally
-probably most bloods this week need to be cancelled excepting anything deemed urgent or essential for care (or INR etc)
-we will not have ability to arrange routine radiology
-we will most likely not have ability to access results from late last week
-decide how to keep track of non urgent referrals that will need to be arranged when things are back online

We are working on updating practice websites with this information for patients too.

As always be careful with any emails or links that look suspicious!

Kind regards
Jean

Get Outlook for iOShttps://aka.ms/o0ukef
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health. _______________________________________________
Gpdiscussion mailing list -- gpdiscussion@centricgpforum.commailto:gpdiscussion@centricgpforum.com
To unsubscribe send an email to gpdiscussion-leave@centricgpforum.commailto:gpdiscussion-leave@centricgpforum.com
This e-mail and any attachments including voice attachments may contain confidential, personal, sensitive, proprietary or legally privileged information. Anyone who is not the intended recipient should not use or open the document. Any information or voice recording used within this document or e-mail should not be forwarded to any other legal person or organisation or posted on any social media platform as to do so would be in breach of privacy and data protection legislation. If you have erroneously received this email or document, please delete immediately and notify the sender. If you have received this e-mail or documentation where there is a precise reason to forward to a third party, all rules regarding privacy and data protection should be followed. You will be liable for a third party breach.The recipients acknowledge that Centric Health or associated companies are unable to exercise control to ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmission and further acknowledge that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Centric Health.