ICT Tip 69 – Socrates – Socrates updates
Two or three times a year Clanwilliam send out an update to the Socrates program. It is generally rolled out over a week or two to all practices and there is one currently rolling out at the moment. It moves from version 2.8.3.0 to 2.8.4.1. You can see what version you are on in the upper left corner of the screen.
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When there is a new release there is always an accompanying document released to tell you what the new features are. It will appear in your notifications area as a Socrates News update. You can also get to it via the resources page, click on the home button to get there. In there, click on view more in the User Guide tab to bring you to a web page with links to several resources including release notes for each version. This can be a rich source of information – a place I can sometimes find tips to send out!
The big changes with this release are around the summary page, the layout of information at the top of the patient screen has changed and there are additional tabs. For instance, in the new actions tab if a patient has a CDM visit due it is displayed here.
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Exactly how these changes are agreed and implemented is a bit impenetrable. There is an e-mail address, cr@clanwilliamhealth.commailto:cr@clanwilliamhealth.com that you can e-mail requests too. CR stands for change request, and they say if a feature is widely requested and technically possible it will be implemented.
Centric, as a large customer, can and does make requests and we have had some successes. This is a relationship we hope to develop further. I’m happy to receive any suggestions that you feel we should include.
One final point, if you launch Socrates from the task bar it may not kick off the update and you get a version mismatch error message. If this happens use the icon on your desktop instead and that should get it going for you.
Michael
Hi Michael, thanks for the tip. Can that summary page be printed (eg for a PMAR?)
Thanks
Keith
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From: Michael Joyce mjoyce@centrichealthblessington.ie
Sent: Tuesday 17 May 2022 12:43
To: gpdiscussion@centricgpforum.com
Subject: Centric GP Forum ICT Tip 69 – Socrates – Socrates updates
Two or three times a year Clanwilliam send out an update to the Socrates program. It is generally rolled out over a week or two to all practices and there is one currently rolling out at the moment. It moves from version 2.8.3.0 to 2.8.4.1. You can see what version you are on in the upper left corner of the screen.
[Graphical user interface, text, application, website Description automatically generated]
When there is a new release there is always an accompanying document released to tell you what the new features are. It will appear in your notifications area as a Socrates News update. You can also get to it via the resources page, click on the home button to get there. In there, click on view more in the User Guide tab to bring you to a web page with links to several resources including release notes for each version. This can be a rich source of information – a place I can sometimes find tips to send out!
The big changes with this release are around the summary page, the layout of information at the top of the patient screen has changed and there are additional tabs. For instance, in the new actions tab if a patient has a CDM visit due it is displayed here.
[cid:image005.png@01D869F6.ED568010]
Exactly how these changes are agreed and implemented is a bit impenetrable. There is an e-mail address, cr@clanwilliamhealth.commailto:cr@clanwilliamhealth.com that you can e-mail requests too. CR stands for change request, and they say if a feature is widely requested and technically possible it will be implemented.
Centric, as a large customer, can and does make requests and we have had some successes. This is a relationship we hope to develop further. I’m happy to receive any suggestions that you feel we should include.
One final point, if you launch Socrates from the task bar it may not kick off the update and you get a version mismatch error message. If this happens use the icon on your desktop instead and that should get it going for you.
Michael
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